Points of Inquiry
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While we strive for absolute precision in our archival distributions, errors occasionally slip through the fabric of our logistics. If your parcel arrived damaged, incorrect, incomplete, or otherwise compromised, I will personally handle your case and do everything to make it right.
Please send a dispatch to: curator@thearmitagesociety.com with your order number and a description of the issue (along with photos if any items arrived damaged or misprinted) so we can correct it without delay.
Important Note: Because our coffees and teas are consumable goods and our apparel is custom commissioned to order, we cannot accept general returns. But let us be completely candid: we are people running this archive, and if an order of mine arrived screwed up, I would be just as frustrated. You have my personal word that if your parcel arrives defective, misprinted, or wrong, we will fix it without hesitation.
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Please allow ALL orders 2-3 business days to ship.
***We are committed to delivering our coffee and tea at absolute peak freshness. Because our coffee is roasted to order rather than pulled from a shelf, please allow a little extra time for your order to be prepared and dispatched.
***Our apparel is also made to order and will take a little more time to create.
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Indeed. The reach of The Armitage Society is inherently global, as the pursuit of knowledge knows no geographic boundaries. We regularly dispatch our cargo to researchers and patrons situated across the Atlantic and beyond.
A sincere note regarding overseas post: we genuinely regret that international shipping rates are so steep. To keep our distribution manageable across various borders and distances, we establish a single flat transit fee for global orders. Moving parcels across international borders has become remarkably costly, and as a small independent outpost, setting our flat rate high enough to cover those genuine crossing costs is the only way we avoid operating at a steep loss. We deeply appreciate our global companions willing to bear that journey with us.
Please note that international transits may require additional time to clear foreign ports and customs registries, depending on your precise coordinates.
***Important note: International shipments may be subject to local import duties, taxes, and customs clearance fees upon arrival in the destination country. These fees are the responsibility of the recipient.
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Our coffee and teas are roasted and packed separately from our custom printed apparel. If your international order includes both, your items will ship in two separate packages, and your shipping total at checkout will reflect the combined international postage for both parcels.
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Dr. Henry Armitage believed that exceptional coffee should be within reach of every inquiring mind. We stand by this principle, passing all operational savings directly to you. To preserve this historical balance against the slow creep of time, our $2.25 dispatch rate will be calibrated for inflation just once annually. We will adjust by mere cents to keep the service sustainable.
*1928 Dispatch Rates apply exclusively to coffee and tea orders shipped within the United States. One bag or an entire crate, the flat rate never changes.
*All orders on apparel ship free within the United States.
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We do not sell books: we are strictly highly caffeinated readers and reviewers. Our collection exists to highlight exceptional tales, and we believe firmly in championing independent authors by personally purchasing every single volume we review with our own funds rather than accepting free advance copies or digital galleys.
If you are an author and would like us to consider featuring your work in our reviews, we would be honored to hear from you. Simply send a message through the Electronic Dispatches section below or write directly to curator@thearmitagesociety.com. Introduce yourself, tell us about your story, and let us know where we can buy a copy. If it feels like a natural fit for our reading table, we will happily purchase it. Please note that our index is reserved entirely for positive recommendations: while every purchased title is read with care, we only publish reviews for the select works that deeply captivate and resonate with us.
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Our archives are far from complete. The Society fully intends to unearth further coffee profiles, rare tea blends, and curated merchandise inspired by the world’s most compelling storytellers.
Looking ahead, our vision extends beyond the mug. We are actively seeking to collaborate directly with authors on companion blends and bespoke projects, while quietly developing new entertainment mediums and lore focused content to bring our literary world to life.
The Armitage Society thrives on creative alliances. If you are an author, creator, or fellow traveler with an idea that haunts your thoughts, transmit a message to our dispatch desk below, or commit it to ink and post a physical letter to our sanctuary.
Physical Correspondence
The Armitage Society
P.O. Box 213
East Aurora, NY 14052
*Please note: All personal information and correspondence will be kept private. Your personal information will never be given out to anyone else. The Armitage Society vows to always honor that trust.
Electronic Dispatches
For those of you that prefer a more modern approach, we invite the curious and the scholarly alike to forward their testimonies and dispatches below: